All BISP issues are now solved. If you are a poor person getting help from BISP and you face any problem you can now register your complaint online from your home. You do not need to visit any office. You can easily send your issue through the new BISP Citizen Portal 2025. This new system was started by Chairperson Rubina Khalid. The aim is to make sure poor people get full financial aid without any cut.
If you are disqualified or face any deduction in payment or registration problem then do not worry. You can use this portal and send your complaint. It will help you solve your issue fast. This article will tell you how to use the BISP complaint portal and how it helps you.
🔴 Important Information
| Topic | Details |
|---|---|
| Portal Name | BISP Citizen Portal 2025 |
| Purpose | Complaint Registration for BISP issues |
| How to Use | Online from home or via helpline |
| Who Can Use | Registered BISP beneficiaries |
| Common Issues | Disqualification Payment Deduction |
| SMS Code to Trust | 8171 |
| Complaint Response Time | Few days after submission |
| Biometric Required | Yes via ATM for payment withdrawal |
New Way to Withdraw BISP Money
The Government of Pakistan has started a new safe method. You can now get your BISP money from HBL E-Connect Bank. You do not need to stand in long lines. You only need to do biometric verification through an ATM machine. After that you can get your full money.
BISP Complaint Types
Many poor women face payment problems. Some get less money. Some face thumb verification issues. Some are told they are not eligible. Some do not know where to go. Now you can file complaints in two ways. One is online. The other is by calling the helpline. After you submit your issue it will be solved and you will get your full money.
How to File Your Complaint
If you are in the Ehsaas Kafalat program or BISP then first check your status. If you are eligible go to your tehsil office and get your payment. If you face any issue you can now use the BISP web portal to file a complaint. You will need to enter:
- Your name
- Your CNIC number
- Full details of the issue
Once you submit the complaint it will go to BISP. They will start checking and solve your problem quickly.
Steps to Verify Complaint
After your complaint is submitted BISP staff will:
- Look into the issue
- If someone took your money they will take action against that person
- After the check is complete you will get your full payment
Fake SMS Alert
If you are waiting for confirmation from BISP then only trust messages from 8171. If you get any SMS or call from another number do not reply. That is fake. You must report this fraud. You can go to your nearest BISP office or call the helpline. If you follow fake messages you may lose your money. You may even get disqualified. So be very careful.
Why You Should Use the BISP Portal
This new Citizen Portal is made for transparency. It is a safe and easy way for poor families to speak up. It helps people who are honest and really need support. This system is also fighting against fraud and cheating. If you use the portal the government will listen to you and solve your problem. You will not need to travel or pay anyone.
More Details About the BISP Complaint System
- You do not need to go outside
- No agent or middle person is needed
- You can use your mobile or computer
- You will get a reply in a few days
- The system is made only for deserving families
If you face any problem with thumb verification or your payment is missing, you should file a complaint now. If your CNIC is blocked or your payment is stuck, the BISP portal will help you solve this.
You can also help other poor people. If your neighbor or friend faces the same issue, tell them to use this portal. It is free and safe.
FAQs
What is the BISP Citizen Portal 2024?
It is a website for poor people to file complaints about BISP problems.
How can I file a BISP complaint?
You can file online from home or call the BISP helpline.
What if I get a message from a fake number?
Do not trust it. Only trust messages from 8171. Report the fake message.
How long will it take to solve my problem?
It usually takes a few days. After that BISP will solve your issue.